I had a great experience with Sam and the Refresh & Build crew! From the moment I first met him, he was kind enough to take off his shoes, very kind in explaining the process, asking how much I wanted to be involved in the design or have him take the lead (I let him lead). From there I pulled together a [Sensitive Date Hidden], he sent me options for materials and handled all of the scheduling with the crew, inspections, etc. I was pretty hands off with the whole time, and am in love with the result!
Louisa Henry